Under House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, Texas-licensed behavioral health providers are required to make the following consumer information publicly available.

Consumer Rights

Consumers have the right to:

• Request access to their health care records from the licensee

• Contact the Texas Behavioral Health Executive Council (BHEC)

• File a consumer complaint with the Office of the Attorney General’s Consumer Protection Division

Health Care Records Requests

Consumers may request access to their health care records maintained by this practice.

To request health care records:

• Mail a written request to Dr. Janet Civitelli, 1401 Lavaca St #40896, Austin, TX 78701 or email a request to Dr. Janet Civitelli .

• While processing requests, the practice will follow all applicable state and federal laws.

• Fees may apply as permitted by law.

Complaints to the Texas Behavioral Health Executive Council (BHEC)

Consumers may contact the Texas Behavioral Health Executive Council regarding Texas-licensed behavioral health providers.

To learn more about the complaint process relevant to behavioral health in Texas, please visit BHEC’s Discipline and Complaints page.

Complaints to the Office of the Texas Attorney General

Texas consumers may file complaints with the Office of the Texas Attorney General. Current instructions are on the Office of the Texas Attorney General Consumer Protection Division page.

Compliance Statement

I provide this notice in compliance with Texas state licensing requirements and Section 181.105 of the Texas Health and Safety Code.

Questions

If you have questions that are not answered on this page, please contact me.